IT Technician 1278 views2 applications

The Company:, an online health and beauty retailer is looking to add a IT Technician to our thriving company currently located Islandia, NY. This is an excellent opportunity to join a close-knit, highly productive and empowering team. You will be making an impact in an expanding and ever-growing company while promoting online successes.

The Job:

IT Technician

The Challenge:

The IT Technician will serve as a partner to internal Pharmapacks employees by providing key IT and helpdesk support

What You’ll Do:

-Provide timely, accurate and customer friendly Level 1 and 2 IT support to all internal Pharmapacks employees

-Manage help desk tickets by ensuring all tickets are handled in a timely and accurate manner

– Resolve internal printer and networking issues in a timely and accurate manner

What You Need to Succeed:

-6 years of prior experience providing Level 1 and 2 IT support to an employee base of 300 or more

-Strong understanding of how networks work

-Strong understanding of DNS and DHCP

-Must be familiar with Active Directory

-Strong understanding of how to complete break fix situations

-Proficient in Microsoft Office and Google Suites

-College Education preferred

-Understanding of SOPHOS, Firewall and PFSense knowledge preferred

-IT related certifications preferred

Job Type: Full-time


  • it support: 1 year (Preferred)
  • it: 1 year (Preferred)
  • dispatch: 1 year (Preferred)
  • pc hardware repair: 1 year (Preferred)

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off


  • Monday to Friday

More Information

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Contact Us

50 Jericho Turnpike #203 ,Jericho, NY 11753